To complete your return, simply complete an online returns form returnhoney.honeyandcoboutique.com
Send to: PO Box 131, Mount Martha, Vic 3934
To be eligible to return an item and receive a store credit, your item/s must be;
1. RECEIVED BY US WITHIN 14 DAYS
2. UNUSED AND IN THE SAME CONDITION YOU RECEIVED THE ITEM/S ( WORN CANNOT BE RETURNED)
3.UNMARKED- NO FAKE TAN, MAKE UP OR OTHER MARKS
4. HAVE NO SMELL OF PERFUME, TANS, COSMETICS, DEODORANT, WASHING POWDER OR OTHER PRODUCTS
5. ALL ORIGINAL LABELS AND SWING TAGS ATTACHED
Due to health sanitary reasons swimwear, bodysuits and accessories are non-returnable items. Gift Cards and sale items are not eligible for return unless faulty.
Once your Return has been received and approved by us, you will be issued your store credit for the value of the item/s returned, excluding postage charges. We will update you of your credit within 7 days of approving your return. Store credit is valid for 6 months.
We thoroughly inspect all Returns and if a Return fails to comply with the above, it will be returned back to the purchaser.
Regrettably, we are unable to offer an exchange or hold option for items but you are able to re-purchase a suitable item with your store credit.
Unfortunately, Honey & Co cannot accept responsibility for items that are lost or damaged while in delivery to us. We recommend you retain a copy of all tracking numbers for your follow up, if required.
Refunds (if applicable)
Refunds are only granted if a product is faulty but must follow the return policy above. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
To return your product, you should mail your product to: PO Box 131, Mount Martha Victoria, Australia 3934
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.